This is a full-time position based in Albany, Ga.
Position SummaryInvision Technologies, LLC is looking for additional VOIP Support Technicians to join our team. The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge, and aptitude to fully support our growing VoiceConnect phone service offering. The VOIP Support Technician is the first point of escalation for support requests related to VOIP hardware, faxing, and back-end programming. Qualified candidates must have the ability to communicate with clients and co-workers at both technical and non-technical levels. Ideal candidates are self-directed, great on the telephone, organized, a great communicator, and consistent in maintaining our high-quality standards. The desire and drive to build and maintain customer relationships is a key function of this role. This candidate must also be able to exhibit a sense of urgency in providing exceptional quality service to clients and setting and managing expectations.
We have found that our most successful team members have come from various backgrounds, but they all share these common traits… strong commitment to customer service, an innate “can do” attitude, and loving the thrill of successfully overcoming obstacles and providing solutions. Sound like you?
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Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all employees.
About Invision Technologies:Invision Technologies is a regional technology management firm serving small and medium businesses. We serve the community by empowering our clients to do what they do best and ensure their technology works for them to accomplish their goals. We support data, telephone, low-voltage, and security networks. If it runs over IP…we support it. We are a close-knit, community-oriented team and we look forward to speaking with you!! Check us out at
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