Job Title: ServiceNow Developer
Location: Charlotte, NC (onsite)
Duration: Long term
Job Type: W2 contract.
Job Description:
We are seeking an experienced ServiceNow Developer to join our Enterprise Technology team.
In this role, you will design, develop, and implement ServiceNow solutions that enhance our IT service management capabilities, streamline operations, and improve employee experiences across the enterprise.
Key Responsibilities
Design and develop ServiceNow applications (ITSM, ITOM, ITBM, HRSD, or CSM)
Configure and customize ServiceNow workflows, UI policies, business rules, and scripts
Integrate ServiceNow with enterprise systems (Active Directory, SAP, Workday, etc.)
Develop REST/SOAP APIs for seamless data exchange
Implement automated workflows to improve IT service delivery
Support ServiceNow upgrades and platform enhancements
Ensure compliance with ITIL best practices and the company's security standards
Requirement:
9+ years of ServiceNow development experience
Strong expertise in JavaScript, Glide API, and ServiceNow scripting
Hands-on experience with ServiceNow modules (ITSM, ITOM, or ITBM)
Knowledge of REST/SOAP APIs and integration methods
Familiarity with ITIL processes (Incident, Problem, Change Management)
ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) preferred
Experience with ServiceNow Performance Analytics and Reporting
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