GENERAL SUMMARY OF DUTIES: Responsible for ensuring each customer receives outstanding service by creating a positive, friendly, and sales-driven environment. Assist customers in selecting products tailored to their needs, maintain thorough product knowledge, drive sales goals, and deliver an exceptional customer experience.
Understand and embrace the mission of SPARC, affiliate organization(s), and their role in the industry and local and greater communities.
SUPERVISION RECEIVED: Reports to Dispensary Manager and Service Leads
SUPERVISION EXERCISED: None.
EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)
PERFORMANCE REQUIREMENTS:
Knowledge, Skills and Abilities
EDUCATION/EXPERIENCE: High school diploma or GED; one to three months of related experience and/or training preferred. Retail, cash handling, Point of Sale (POS), and customer service experience strongly desired. Experience in the cannabis industry is a plus but not required. Must be 21 years old and able to pass a background check.
TYPICAL PHYSICAL DEMANDS: Work may require prolonged standing or sitting, as well as bending, stooping, and stretching. Requires manual dexterity and coordination to operate equipment like cash registers, phones, and calculators. Requires normal visual and auditory capabilities. Must occasionally lift up to 50 pounds.
TYPICAL WORKING CONDITIONS: Work is performed in a bustling cannabis dispensary with varying noise levels and temperature fluctuations. Regular contact with staff and the public is required. The role may involve handling challenging customer situations or working under tight deadlines. Flexibility to work during peak hours, weekends, and holidays is necessary.
CERTIFICATES/LICENSES: None.
BENEFITS AND PERKS:
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