Insights Analyst Job at Dynatrace, Waltham, MA

c25vYnBib2FpcmFiT04rMUh5U1psVFV4VGc9PQ==
  • Dynatrace
  • Waltham, MA

Job Description

Your role at Dynatrace

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace:registered: to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.

Job Description

As a Data Analytics Consultant II, you’ll work with some of the largest sites on the web across major industries (retail, auto, finance, travel, etc.) and help to answer questions about site performance and user engagement, which drives improved customer experience for their customers and improves the client’s overall business.

Dynatrace’s tools generate mountains of data, a lot of which clients don’t know how to make use of…that’s where you come in. You will turn that mountain of data into invaluable insight. As someone who lives and breathes data, analysis and problem solving, you will help your clients understand the right performance data, in the right context. You’ll turn that data into business altering insight which enables your client to take the right action to improve overall site performance and user experience that maximizes business outcomes.

You will help clients set a strategy for how they can optimize both their current performance and build performance into their culture. You will deliver targeted and actionable value for 40+ clients. Responsibilities include:

Becoming adept with our Digital Experience components to find the important pieces of data that will help move the performance needle for your customer base

Prioritization and organization of your top consuming customers to ensure you’re meeting their critical monitoring needs

Looking for opportunities to help your newer customers mature with Digital Experience and expand their usage of Dynatrace

Creating concise analysis deliverables for your clients by finding answers from the Digital Experience data through reporting, dashboarding, or technology expertise

Focusing your efforts with a consultative mindset to identify needs across varied industry verticals

Additional responsibilities include working with our team to improve process, identify training gaps and share ideas

What Will Help You Succeed

Minimum Requirements:

  • Bachelor’s degree in Computer Information Systems, Computer Science, Business, Marketing, Statistics, Mathematics, Economics or other related disciplines is required.

3-5 years of experience with data analysis, including looking at and distilling complex sets of data and presenting findings in an engaging way

Preferred Requirements:

Experience in data driven analysis - excellent at working with, understanding, analyzing data

Strong understanding of web technologies including HTML, JS, CSS, networking, Content Delivery Networks, Cloud; basic understanding of Chrome Dev and Webpage test

Proficient with analysis tools including Google Analytics, Adobe, Advanced Excel, Tableau, SPSS, R, etc.

Stellar conceptualization and communication skills. Demonstrated ability to bring business and technical people together around clear product concepts, and to motivate them to deliver whole, working solutions

  • Operates with a customer first focus

Proven ability to work under pressure and to handle multiple conflicting priorities

Recognizes and understands both personal and team dynamics and relationships, is empathetic to stakeholder concerns and effectively influences and persuades

Thinks proactively and tries to develop solutions rather than wait for an answer

Has a desire to learn new technology and deliver successful customer and partner outcomes for stakeholders at all levels

Why you will love being a Dynatracer

  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
  • An environment that fosters innovation, enables creative collaboration, and allows you to grow.
  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
  • A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
  • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
Please review the Dynatrace privacy policy here:

Job Tags

Similar Jobs

Cognizant

CIS - IT Support Apprentice Job at Cognizant

 ...OverviewBy joining Cognizant as an IT Support Technician Apprentice, new hires will work within the Cloud, Infrastructure & Security (CIS) practice to provide professional and technical support for clients across all industries and their systems and networks in the... 

The Retail Odyssey Company

Travel Retail Sales Merchandiser Job at The Retail Odyssey Company

As a Travel Retail Sales Merchandiser, you will play a crucial role in ensuring the successful merchandising of our products across various retail locations. This position involves traveling to different stores to set up displays, manage inventory levels, and ensure that... 

1st Security Bank of Washington

Home Lending Loan Officer Assistant Job at 1st Security Bank of Washington

 ...located out of our Tri Cities Home Lending Office and is a full-time in office position.*...  ...customer service support to the mortgage loan officer in a high-production environment....  ...: Provides clerical support to assist the loan officer in meeting sales goals.... 

Wildflower Farms

Director of Housekeeping Job at Wildflower Farms

 ...cliffs call to an adventurers spirit. Reconnect with yourself and nature at Wildflower Farms. Job Description Lead our housekeeping operations with excellence and precision. Bring passion and dedication to creating a clean and welcoming environment for our... 

SOS International LLC

Nuclear Engineer - Mid-Level Job at SOS International LLC

Overview: SOSi is seeking a Mid-level Nuclear Engineer (Scientific Support) to be part of a unique, multi-discipline team assisting partners to fuse operations and intelligence information to enhance government efforts against current and emerging threats, and counterproliferation...