Job Description

If you’re the type of person who thrives in a fast-paced, detail-heavy environment and finds satisfaction in being the steady, responsive force behind the scenes—this Customer Support Data Analyst role was made for you. You’ll be the linchpin in ensuring order accuracy, internal communication, and task ownership for a respected medical device manufacturer whose work directly supports patient care. This is a great fit for someone who values clarity, routine, and long-term stability over rapid advancement.

We’re looking for experienced professionals who can confidently navigate high volumes of data entry, prioritize multiple simultaneous requests, and maintain polished, professional communication—especially over email. If you’ve worked in high-pressure environments where you had to be both accurate and efficient, and you’ve stayed the course in past roles, we want to hear from you. The ideal Customer Support Data Analyst brings a blend of focus, flexibility, and ownership to every interaction and system task.

COMPENSATION, SCHEDULE & LOCATION

• $20–$23/hour (Based on Experience)

• Monday–Friday, 8AM–5PM

• Fort Worth, TX | Onsite

*****DIRECT HIRE*****

KEY RESPONSIBILITIES

• Accurately process various daily order types: POs, bill-only, transfers, drop-shipments, returns, and literature requests

• Prioritize and juggle multiple time-sensitive requests from the Sales Team and internal stakeholders

• Enter case sheets, manage credits and returns, and uphold client-specific pricing protocols (IDN, GPO)

• Maintain proactive, detail-rich communication via email with internal departments

• Ensure documentation precision and follow-through on every order

MINIMUM QUALIFICATIONS

• 2+ years in customer service experience in non-call center setting - retail or hospitality 

• Experience processing online orders or performing high-volume data entry with speed and accuracy

• Demonstrated ability to thrive in structured, fast-moving environments with shifting priorities

• Excellent written communication and task execution primarily through email\

• Proficiency with Microsoft Office (Word, Excel, Outlook); experience with ERP/order platforms preferred

• Consistent job tenure and stability in past roles—this is a long-term Customer Support Data Analyst opportunity, not a stepping stone

• High School Diploma or GED

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