Customer Success Specialist Job at Two95 International Inc., George County, MS

dG53Vm9Mb1JqN2FXT2Q2d0d5ZVlrRDB4U1E9PQ==
  • Two95 International Inc.
  • George County, MS

Job Description

Company: Teleperformance

Position: Customer Success Specialist

Location: George Town, Penang, Malaysia

Salary: RM 2,800 - RM 3,300

Language Requirement: English & Mandarin

Working Hours: 9am to 6pm or 12pm to 9pm

Overview:

Respond to customer inquiries via phone and email.

Serve as the primary contact for customers on the client's website.

Embody the client's values of responsibility, quality, and excellence.

Requirements

Qualifications:

Education: Bachelor’s Degree or equivalent; B2 level English proficiency.

Experience: Minimum 6 months in customer support; call center experience advantageous.

Interpersonal Skills: Customer service orientation, active listening, problem-solving, and emotional intelligence.

Technical Skills: Typing speed of 40wpm with 90% accuracy; proficient in Microsoft Windows and Office.

Able to Write / read / speak mandarin fluently

Responsibilities:

Assist customers in placing online orders and provide timely support.

Handle payments and confidential information securely.

Proactively support customers to enhance brand loyalty.

Collaborate with team members to improve customer support experience.

Stay updated through training and meet performance indicators.

Job Tags

Work at office,

Similar Jobs

Enterprise Medical Recruiting

Western Illinois Rheumatology - 275K-300K Salary, 50K Sign-on, 150K Student Loan Job at Enterprise Medical Recruiting

The successful candidate will be the second Rheumatologist in hospital-employed multi-specialty group practice. About the opportunity Busy outpatient practice with over 170 physicians and mid-level practitioners for patient referrals. Group is the largest provider...

Asso.subsea

Marine Technology Procurement Engineer Job at Asso.subsea

 ...services necessary for the support of new building projects and always in accordance with established policies and regulations. The Marine Technology Procurement Engineer researches, evaluates and purchases services, supplies and equipment based on price, service,... 

Pacific Seafood

Sanitation Worker Job at Pacific Seafood

 ...always striving to do better. Summary: Maintain a high level of Food Safety and Product Quality through the cleaning and sanitation of food processing equipment, utensils, and facility. Key Responsibilities: Maintain cleaning and sanitation in accordance... 

Quantix

CDL-A Liquid Tanker Truck Drivers - Average $1,500 - $1,600+ per Week! Job at Quantix

Quantix Is Currently Hiring CDL-A Liquid Tanker Truck DriversMinimum Weekly Pay for First 12 Weeks!*CDL-A Liquid Tanker Truck Driver Advantages Include:~Out & Back lanes~Top earners can make more than $100,000 a year!~Up to $30/hour with an average of $1,500-... 

Dover Corporation

Assembler Job at Dover Corporation

 ...foremost producers of quality winches, hoists, gear drives and electronic monitoring systems for global industrial applications. The...  ...position has manufacturing operation responsibilities for the assembly of TWG products. Essential Responsibilities: Assemble...