RISA Tech, Inc. has been developing cutting-edge structural design and optimization software since 1987. With a well-trained team of engineers and software developers, we are working to meet the needs of our growing client base by implementing new design features and expanding the suite of software tools that we offer.
Reports To: Manager, Customer Success
Status: Full-Time, Non-Exempt
Position Overview:
The Customer Success Specialist acts as a bridge between customers and the company. They work closely with various departments, including sales & marketing, technical support, training and finance, to facilitate a cohesive and satisfying customer journey. Their role is crucial in understanding customer needs, providing timely assistance, and ensuring that customers extract maximum value from the products or services offered.
Responsibilities:
Qualifications:
Compensation:
The pay range for this position is $28 to $33 an hour with an additional annual bonus.
Benefits:
Join us as we strive to deliver exceptional service and support to our valued customers!
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