Position Title: LTSS Service Care Manager
Location: Region 9 FL | West Palm Beach, Lake Worth
Duration: 3 Months | Possible extension
Schedule: Monday-Friday 8am-5pm
Day-to-Day Responsibilities:
Managing a case load for healthcare members with long term care needs.
Geriatric long term care
Member assessments and notes.
Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.
Monitor delivery of services and follow-up with members, caregivers, or provider s through in person visits and telephonic contact
Authorize and coordinate referral for services.
Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care.
Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!
Assist member with filing and resolving complaints and appeals.
Must haves:
Nice to haves:
Disqualifiers:
Performance indicators : Bilingual always preferred req will indicate if Bilingual is required via the notes section
Top skills:
2 years of field case management
Technology Savy
Must be able to look at calendar and manage time - ensuring enough time for documentation
Education/Certification
Required: Requires a Bachelor's degree and 2 4 years of related experience. (Bachelors Degree should be within the realm of Healthcare) Psychology, Sociology, etc.
Field experience would need to be long term to have the team consider someone that does not have a degree within the space they are looking for.
Licensure
Required: Valid driver's license
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