Job Description

Join our growing Service Development Center as an Appointment Coordinator and become a part of our ambitious and goal-oriented team! Located in Dayton, NJ, we are a successful automotive dealership offering a dynamic, energetic, and career-oriented work environment. No automotive experience is required, making this an excellent opportunity for Call Center, Customer Service, and Sales professionals looking to grow and develop their careers.

Responsibilities

• Work in an Inbound/Outbound call center to schedule appointments for our Service Department
• Master the art of influence and maintain a positive attitude while working on the telephone
• Collaborate with team members to ensure a smooth and efficient appointment scheduling process

Qualifications

• Minimum of 1 year of proven customer service experience
• Excellent phone, verbal, and written communication skills
• Proficiency in Microsoft Word & Excel
• Organized, self-disciplined, and a quick learner
• Bilingual skills are a plus but not required

Benefits

• Health, Dental & Vision Insurance available to full-time employees the first of the month following 30 days of employment.
• Employer sponsored Life Insurance policy available to full-time employees the first of the month following 30 days of employment. 
• 401K with 2% employer match available after 90 days of employment.
• Sick/PTO time, Holiday pay for full-time employees after 90 days, Vacation pay for full-time employees on each anniversary, 1 week on first Anniversary, 2 weeks on second anniversary and every additional anniversary.

We are an equal opportunity employer and look forward to speaking with you!

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