Job Description

Position Overview:

The AI & Data Analytics Manager will harness the power of artificial intelligence, automation, and data analytics to enhance Nonotuck’s service delivery, improve outcomes, and meet evolving healthcare reporting standards.

ABOUT US

Nonotuck Resources Associates () is a community-based agency providing residential services to people with disabilities since 1972. We believe in the vision of life sharing and its transformative power of caring for a person in a home-setting, Nonotuck provides personalized supports to people by matching them with caring providers who open their hearts, their minds and their homes.

Just shy of 1,200 people receive Caregiving with Love in either Shared Living or Adult Family Care. Each person is surrounded by loving, dedicated, experienced and compassionate team members who provide values-based services driven by personal preference, community inclusion, and the goal of a diversity of freely given relationships.

AI & Data Analytics Manager (Full-time, Exempt, Monday – Friday)

Pay Range: $85,000 - $105,000 Annually

Benefits:

• Sign-On Bonus $2,000
• 401(k) with Employer Match
• Health, Dental, & Vision Insurance
• Disability and Life Insurance
• Flexible Spending Account, Health Savings Account, and Dependent Care Account Options
• Paid Time Off
• 13 Paid Holidays
• Annual increase with Profit Sharing
• Hybrid Office/Work from Home Model
• Mileage reimbursement
• Flexibility

Key Responsibilities:

AI Integration & Data Automation

• Lead the integration of AI-powered solutions into iCentrix, AFC Home, and other healthcare data systems to improve efficiency, reporting, and predictive analytics.
• Develop and implement automation tools to streamline data entry, reporting, and compliance tracking.
• Research and evaluate emerging AI technologies that align with Nonotuck’s mission and regulatory requirements.
• Ensure that all AI and automation initiatives comply with HIPAA regulations and maintain strict data security standards.
• Train and support staff in adapting to AI-enhanced tools and workflows, ensuring smooth adoption and efficiency gains.

Analytics & Data Management

• Develop and maintain data analytics tools and dashboards to track key performance metrics related to service delivery, preventive care, and cost-saving initiatives.
• Collaborate with leadership, clinical teams, and operations to define and track the data points required for Value-Based Reimbursement (VBR).
• Build reporting frameworks to measure Nonotuck’s success in:
  • Preventive care utilization (e.g., annual physicals, flu shots, wellness visits).
  • Avoidance of unnecessary emergency room visits.
  • Reduction in hospital readmissions.
  • Engagement in care coordination and proactive health interventions.
• Analyze trends and patterns to highlight Nonotuck’s positive outcomes, quality of care, and cost efficiency for reporting to Managed Care Organizations (MCOs).
• Ensure data quality and integrity through routine auditing and validation processes.
• Create visualizations, reports, and presentations that translate complex data into clear, actionable insights for internal leadership and external partners.
• Stay informed on Massachusetts managed care reporting requirements, evolving VBR standards, and best practices in healthcare analytics.

Qualifications:

Required:

• Bachelor’s degree in Computer Science, Data Science, Information Technology, Healthcare Informatics, or a related field ( Master’s preferred ).
• 3+ years of experience in AI, data analytics, business intelligence, or healthcare data management.
• Strong experience with data visualization tools (e.g., Power BI, Tableau) and analytics platforms ( Python, SQL, or R preferred ).
• Knowledge of AI applications in data automation and predictive analytics.
• Experience working with healthcare data systems and understanding regulatory compliance (e.g., HIPAA).
• Project management skills with experience in Agile or similar methodologies.
• Strong communication and collaboration skills to work with technical and non-technical teams.
• Occasional travel to office locations within Massachusetts. 
• Valid driver's license with an excellent RMV record (subject to RMV background check). 
• Background Check Required.

Preferred:

• Experience with iCentrix, AFC Home, or similar healthcare data platforms.
• Experience with Microsoft products Co-Pilot, Sharepoint, 365 and more.
• Background in nonprofit, human services, or healthcare settings.
• Ability to translate complex data insights into actionable recommendations for leadership and external partners.
• Understanding of Value-Based Reimbursement (VBR) models and Massachusetts managed care requirements.

Affirmative Action / EEO Policy:

Nonotuck provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Nonotuck Resource Associates is an equal opportunity employer. We encourage individuals of all backgrounds and experiences to apply.

Wellness, Civility, and Diversity:

“I'm very thankful to be a part of the Nonotuck team. A company that tries to make a difference in the life of the employees and the people we serve is truly something I celebrate.” – Nonotuck Employee

At Nonotuck we believe that to care for others, we must care for ourselves and that in order to best support the people we serve, we must cultivate wellness in our own lives. The Nonotuck Wellness Initiative aims to strengthen the Nonotuck community by supporting individual wellbeing, so each person can show up as their best selves in service of our mission. Through wellness programs hosted by Nonotuck, dedicated wellness hours, and partnerships with leading wellness organizations, the Wellness Initiative is constantly evolving to meet the needs of our community.

Nonotuck has always been committed to employee wellness: with staff surveys, great health insurance at a reasonable cost, plenty of time off, good starting salary and yearly raises with potential profit sharing. In addition to these benefits and our core values, Nonotuck aims to foster a culture of kindness and civility through the Civility Initiative. The Civility Initiative began in 2009 to create Nonotuck as an island of civility in an ocean of incivility.

Nonotuck is deeply committed to Diversity, Equity and Inclusion. We are committed to fostering and maintaining a work environment where diversity, equity and inclusion are fully integrated into everything we do for the benefit of our employees and the people that we serve. Nonotuck welcomes people from all backgrounds and walks of life, and this is reflected in our largely diverse community.

Join Nonotuck Resource Associates and be a key player in ensuring the well-being of individuals in AFC settings. We offer a supportive work environment, competitive compensation, and opportunities for professional growth.

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